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Our Next Meeting

 

Tuesday, April 26, 2022

  • The Club at ArrowCreek, 2905 Arrowcreek Parkway, Reno, NV
  • 9:00 a.m. to 12:00 p.m.

Becoming Indispensable

Most business owners, entrepreneurs, and sales professionals do not really know what their competitive advantages are or how to articulate these to a potential client.  This session will give you the tools to “own” your business and learn how to stand out in a crowd by being indispensable.  The way you do anything is the way you do everything.  This could not be more evident in today’s world.  Everything you do must always be memorable. 

Learning Objectives:

  • Know how to differentiate yourself from your competitors in one or two statements
  • How to put the customer in the center of everything you do
  • Creating an experience throughout the entire sales process to win more business
  • Learn what it takes to go from good to better to BEST by being relentless!

Our Featured Speaker

Cindy Novotny

“Radical Mentor”, Consultant, Speaker,
Author, Executive Facilitator,
and Managing Partner of Master Connection Associates

As the founder of Master Connection Associates, Cindy Novotny is an international icon in the hospitality industry. Her specialties are leadership, sales and customer service excellence.  A ‘Radical Mentor’ for many, Cindy’s straightforward, no-nonsense leadership approach delivered results to thousands around the world during the pandemic.  Her style, expertise and approach led to a Board of Directors position with The Miss America Foundation to assist in moving the organization to a new level. 

Cindy is recognized by the several organizations in meetings and events & hospitality as one of the most powerful, engaging, innovative and passionate speakers in the industry. HSMAI awarded Cindy the 2019 Lifetime Achievement Award in Hospitality for her exemplary contribution to the industry.  Her ability to close the “gap” with senior executives and line employees has earned her firm a revered reputation in many industries.

Her exposure is vast, ranging from features in The Wall Street Journal, sharing the stage with global leaders at luxury events to broadcasting live through many different channels.

Energy, passion, and drive guarantee Cindy’s message will captivate each person in her audience.  Her targeted message and popularity have no boundaries as she addresses groups across the world. Her charisma and humor, combined with in-depth knowledge, bring an audience alive with reality-based skills and cutting-edge training technology.   

When COVID-19 hit, Cindy punched back and continued to travel throughout the US and Mexico working with her clients to not just survive but thrive.  As we come out of the pandemic, Cindy is helping people all over the world create their team of the future and be more successful than they’ve ever been before.  As a true “road warrior”, Cindy is on the road 50 weeks a year & loves the smell of jet fuel in the morning!

 

For more information about membership in TWIG, click here.

 


Future TWIG Meetings

 

Tuesday, June 21, 2022

  • Palisades Tahoe, 1960 Squaw Valley Road, Olympic Valley, CA

 

Tuesday, August 16, 2022

  • Heavenly Lake Tahoe, 3860 Saddle Rd, South Lake Tahoe, CA 

 


Past Newsletters

 

To learn more about what TWIG has been up to, please take a look at our newsletter archive.